Our Services Are Based Around Providing Fixed Price IT Support Through Our Hassle Free IT Support Plans

Our Hassle-Free IT Service Plans are designed to give you the critical technical support you need to maximize your network’s speed, performance, and stability, without the expense of a full-time IT staff.

Unlike other IT companies who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our Hassle Free IT services does not allow us to profit from your technology troubles in any way.

The foundations of our Hassle FREE IT Services are based around what we define as the four nessasary blocks for IT support and maintanence for any network. We define the four blocks are follows:

The Benefits Of Our Hassle FREE IT Service Are Obvious:

You’ll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.

You’ll experience faster performance, fewer “glitches”, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.

You’ll feel as though you have an in-house IT department without the costs. As a Managed Service customer, you’ll have access to a knowledgeable support staff that can be reached quickly should you have any kind of problem or question.

You’ll receive substantial discounts on IT services that you are already buying. Most IT firms will take money out of your pocket over every little thing they do: under this program, you’ll pay one flat, affordable rate and get all the technical support you need. No hidden charges or disclaimers.

You’ll eliminate trip fees and receive faster support response because the remote monitoring will enable us to access and repair most network problems right from our office.

You’ll stop annoying spam, pop-ups, and spyware from taking over your computer and your network.

You’ll be able to budget for network support just like rent or insurance and avoid unexpected emergency costs.

You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.

You’ll sleep easier knowing the “gremlins at the gate” are being watched and kept out of your network.

You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it

And Our Hassle FREE IT Services Are Backed Up With a Money Back Guarantee So You Can Be Sure We Keep Our Promise To You.

We are so confident in our Hassle-Free IT Services that we offer a penalty percentage refund if certain aspects of the service are not delivered on each month.

The 5 key measurable items that the guarantee is based on are:

Manimun phone/e-mail response times for new critical issues.

Maximun on-site time for critical issues (when required at the discretion of Orbnet)

Preventative Network Maintenance schedule (+/- 5 working days of the monthly/quarterly anniversary of the service agreement)

Critical Microsoft updates on the server

Consultancy Discussion

If any of the ket measurable items are not delivered in a given month within the timeframe of the schedule guaranteed according to your service agreement, we will refund 5% of the monthly fee for each proven incident, up to a maximum of 10%.

Also on signing up for the Hassle FREE IT Service we offer a 60 day money back guarantee. That is, after signing, you have 60 days to test us out. If you are not happy we will refund your Hassle FREE IT support agreement in full, All we ask is that you let us know in writing why it was not for you.

FREE 37-Point Problem Prevention Audit Gets You Started

To introduce you to our Hassle FREE IT Service, we’d like to offer you a FREE 37+-Point Problem Prevention Audit. At no charge, we will send a senior technician to your office and conduct a thorough assessment of your network. Upon completion, we will be able to:

Pinpoint any exposure or risk to potential lapses in security, data backup, power outages, and system downtime.

Outline a powerful and comprehensive line of defense against even the most evasive and deadly computer viruses, hackers, and spam for your specific network.

Recommend ways to speed up your entire computer network while cutting costs on your Internet Service bill, e-mail, and possibly even your phone bill!

Create Initial Network Documentation (that’s basically a blue print or index of your entire network). This document allows any technician to know exactly how your network is configured at a glance saving you precious consulting time trying to figure out what’s under the hood. Most firms charge $300 - $400 for this service alone but we’ll do it for FREE.

We will also provide you a detailed written report in plain English that outlines where you are at high risk for viruses, downtime, or other problems, and how we can eliminate those risks with our Hassle FREE IT Services Plan.

Other Companies Have Paid Over $999 for this same audit, but it’s yours FREE Just for Saying “Maybe”.

We’ve decided to give you this audit as a good natured “bribe” to take a look at our Hassle-Free IT Service Plan.

After the audit, we will quote you a fixed monthly rate for maintaining and monitoring your network to ensure minimal problems, minimal downtime and disasters.

If you decide that it’s not going to work for you or if you don’t want to sign up for any reason, just say, “This isn’t what I had in mind” and we can simply continue to provide you network support and services on an “as needed” basis as we have been doing up until now. No pressure, No expectations, No cost.

To schedule your Free 37-Point Problem Prevention Audit and to get more information about our Hassle FREE IT Services, simply give us a call on 1300 888 731 or fill in your details here. Either way I will contact you immediately to schedule your audit and answer any questions you have about this exciting service.