See What Our Valued Clients Say About Orbnet

We want to know what really matters to our customers because we are always looking to improve our services and performance. To find out, we hired specialist consultants, Leading Matters™, to independently source the opinions of our clients.

Orbnet’s brilliant, caring, professional and trustworthy. We said “yes” to them because they knew so much about Solution 6. Iain is our consultant from Orbnet and we were very excited to get an expert. He has been fantastic. No matter what problem we’ve had, he can always fix it. It’s the caring that’s important to us. Iain’s great at what he does but he is also dedicated and cares about our business. The remote administration is great.”

Jill Tuck, GDF Partners, Victoria

“I’d recommend Orbnet because of their knowledge, response time and ability to get the job done. They are dedicated and helpful. Their service of our system is good. We’re totally reliant on our system and it runs very well for us. We use Orbnet rather than someone else because of Iain’s knowledge to maintain our system. And his industry knowledge is good so he can up-date us accordingly. He’s pleasant and professional to work with.”

Kieran Liston, Kieran Liston & Co, Victoria

“We needed someone and we tracked down Iain because we heard about the way he worked. We’ve had a good relationship for 6 years and Orbnet works with us. When we have problems, they provide the service we need to get us up and running.

They offer what we need - responsive trouble-shooting ability. They service what we ask for and offer things they consider to be in our best interests. It instils confidence and we use them rather than someone else because of their reliability, dedication, knowledge, professionalism and competency. Orbnet are competent trouble-shooters who recognise the priority of urgent issues.”

Tim Kemp, Morrison & Jefferis & Associates, Victoria

“Orbnet can’t put a foot wrong as far as we’re concerned. We use Orbnet and not someone else because of 1. Trust, 2. response time and 3. communication. I would recommend Orbnet and say they’re totally professional, provide efficient delivery of service and we’re in glowing praise of them because of the service and value we receive. I can’t fault their services. They’re always available. We like the way they communicate with us in user-friendly terms and provide education simply as part of the service. It’s empowering for us and it doesn’t matter who they deal with, the same service applies at all levels of our business. All our needs are met. I can’t think of any ways in which they’re not. We’re totally satisfied. They are timely and efficient. They will get back to us straight away and we can depend on them.”

Mike Skerritt, Ascot Partners Pty Ltd. Victoria

“I’m glad my company said yes to Orbnet because they know our system and our relationship is solid. They’re pretty prompt and have good product knowledge. Iain comes every Wednesday and fixes everything. He’s willing to work in our down time to fit in with us. Their response to our needs, their knowledge of our system and the fact that we can trust them are why we use Orbnet and not someone else.”

Linh Tran, White & Grosso, Victora

“The only regret is that we didn’t find Orbnet sooner. I was impressed with Iain’s enthusiasm and very impressed with their pro-active approach. They spoke in user –friendly terms. It was very different from what we had in the past. They gave us confidence they know what they were doing. They were prepared to research our needs. The proof is in the pudding! Orbnet followed up and everything they’ve said they’d do – they’ve done and we would definitely recommend them. They are proactive, efficient and their knowledge base is strong. They’re meeting our needs and the cost is reasonable. Because of their work we’ve not had any of the problems we’ve had in the past. They come up with ideas and new products that will be better for us. There’s a level of trust that instils our confidence in them. They’re reliable and responsive with resolving issues and their remote access means they respond rapidly and they’re very efficient.”

Matt Hayes, Hayes Partners, Victoria

“Iain from Orbnet cares about his clients and demonstrates it. His expertise is second to none. He’s a genuine sort of bloke – a caring person who does the right thing for his clients. He always comes up with the best scenarios. His honesty in his dealings is evident and he has integrity. We’re very happy with Iain. He follows through with promises.

They always turn up on time and keep us informed of when they’re coming. I really like the way they keep in touch and confirm appointments. We can get in touch if we get a problem and their availability is good. Orbnet fulfils our requirements and more. They will come in after hours and will service during staff down time. They understand our needs.”

Iain knows the system and programme, he knows the industry, There’s a trust and a dedication to meeting our wider business needs and in recommending them, I’d say; “Just get Orbnet. They’ll help and they’ll look for ways to improve your system without you having to spend a lot unnecessarily. Value for money for sure.”

David Deakin, Allen & Co (TVA) Pty Ltd

“Orbnet’s technical expertise was evident from the start. Knowing I am a lay person, they answered my questions and gave time and energy to my needs and requirements and explained things in user-friendly terms enabling me to make an informed choice.

Time has proven we made a good decision to go with Orbnet and we didn’t need to shop around for someone else. Reliability is essential for us and they deliver it. They give us timely attention they’re reliable and dedicated to the task in hand. We’d recommend Orbnet on technical ability, professionalism and reliability.”

Jenny Kirby, Lane Moller Partners, Victoria